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We do encourage partially anonymous and confidential disclosures as such disclosures will assist the investigators in better investigating your report.
Your personal details such as your name and contact details will be known only to Deloitte and the investigators that will conduct the investigation.
Your personal details will be known only to the Deloitte contact centre. At no time are these details shared with Safaricom. If needed, Deloitte will contact you to obtain further information.
You do not need to supply your name or any information that might reveal your identity. Nobody will ever know that you supplied the information. Unfortunately, this will mean that you cannot be contacted for more information if needed and you cannot be provided with the outcome. You would need to contact Deloitte and quote your reference number for feedback on the investigation.